·         Organizing various kinds of logistics related information and regular follow up with the shipping companies.

·         Handling problem resolution with customers, service providers and Logistics Centers.

·         Preparation of all supporting documentation.

·         Involved in preparing presentations and proposals for various clients.

·         Ensuring quality and timely completion in the engagements as per the firm’s standards.

·         Preparing and filling Shipper’s Export Declaration (SED) to the Automated Export System       (AES) for US Shipments. 

·         Facilitate claims process with customer.

·         Supervise and administer the overall proper functioning of the department.

·         Preparing and Handling various contracts and various kinds of Letter of Credit.

·         Preparing non discrepant documents under the Export Letter of Credit (UCP 500-600). 

·         Gather, review, analyze and evaluate business systems and client needs.

·         Regular follow up with our clients through email.

·         Entering data related to customer orders for logistics services using a variety of applications and propriety systems.

·         Maintaining accurate records of daily orders, electronically and hardcopy versions.

·         Coordinating multiple schedules for a variety of service providers in the daily effort to complete order demand.

·     Responding to customer and management inquires regarding service schedules, inventory & shipment status.

·         Communicating with service providers with daily order registration, delivery confirmations, POD, and other issues as required.

·         Maintaining daily reports to ensure orders and schedules are completed.

·         Overseeing the Systems Development work and computerized all the major activities of the                                      company.

·         Establishing and maintaining strong communications with customers.

·         Preparing and handling various contracts and LC export documentation.